Home Client Admin Guide Creating a Check-In Challenge in Tourismo

Creating a Check-In Challenge in Tourismo

Last updated on Sep 11, 2025

Challenges in Tourismo help engage your audience by encouraging them to complete tasks, check in at locations, and earn points or rewards.

📍 Step 1: Access the Challenges Section

  1. Go to Engagement in your Tourismo dashboard.

  2. Select Challenges.

  3. Click New Challenge.

📝 Step 2: Basic Challenge Setup

  • Name your challenge (e.g., Basic Check-In Challenge).

  • Type: Leave as Unique Task for now.

  • Status: Set to Draft while building.

  • Click Save to create your challenge shell.

📄 Step 3: Fill in Basic Details

Under Basic Setup:

  • Add a Short Description and Full Description.

  • Set Start Date and End Date (optional for limited-time challenges).

  • Once finalized:

    • Change status to Active.

    • (Optional) Feature the challenge so it appears at the top of the mobile app.

🧩 Step 4: Add Tasks

  1. Go to the Tasks & Rewards tab.

  2. Click the ➕ button to add your first task.

  3. Link a Record:

    • For a check-in at a specific place, choose Listings.

    • Type: Select Check-In Task.

    • Choose the desired listing.

  4. Status: Set to Active (or keep hidden until ready).

  5. Assign Completion Points (e.g., 100 points).

  6. Enforce Geolocation:

    • Ensures check-ins occur within a geofenced area for that listing.

📍 Step 5: Set Up Geofencing (Required for Check-In Tasks)

  1. Go to Content > Listings.

  2. Select your listing.

  3. In Location & Map:

    • Click Boundary Area.

    • Draw a shape (square, rectangle, or custom) around the location.

    • Add a buffer for GPS margin of error.

  4. Click Save.

⚠️ Important: Without a geofence, check-in tasks will not work.

🔁 Step 6: Add More Tasks

  • Repeat the steps above to create multiple check-in tasks for different listings.

  • You can also target:

    • Events

    • Itineraries or Stops

    • Platform (general check-in not tied to specific content)

🎁 Step 7: Add Rewards (Optional but Recommended)

Rewards offer an extra incentive in addition to points.

  1. Click Add Reward.

  2. Name your reward (e.g., Completed Challenge).

  3. Reward Types:

    • Points (bonus points added to task points)

    • URL Link (to a website, video, or extra content)

    • Badge (displayed in the mobile app)

  4. Example: Award 300 points for completing all tasks.

  5. Set Criteria:

    • Require completion of all tasks or specific tasks.

  6. Use multiple rewards to create reward milestones.

    • First check-in, fifth check-in, etc.

  7. Upload a Badge Image and write a Description.

  8. Click Save.

🔄 Step 8: Task Rules & Repeat Options

Under Unique Task settings:

  • Allow tasks to be repeatable (e.g., check in once per day).

  • Combine with reward criteria (e.g., 5 check-ins anywhere earns a reward).

🖼 Step 9: Add Media

  • Upload a Challenge Image and create a Media Carousel.

  • Helps visually promote the challenge in the app.

👥 Step 10: Track Participants & Reports

  • Participants: Shows anyone who has completed at least one task in the challenge.

  • You can send targeted communications to participants (see our Mailing List & Communications guide).

  • Reports & Activity Log: Track user engagement once the challenge is active.

✅ Example Recap

  • Challenge: Check in at 2 listings.

  • Tasks:

    • 2 Check-In Tasks (100 points each)

  • Reward:

    • Badge + 300 bonus points for completing all tasks

https://youtu.be/yOC9djaB3ro?si=n4jyqKsDF053T1RI