Home Admin User Guide How to Edit and Organize Itinerary Routes

How to Edit and Organize Itinerary Routes

Last updated on Sep 11, 2025

Create Pathways for Customers to Follow

Step 1: Open the Itinerary

• Go into the itinerary you’ve already set up.

• You’ll see a list of all the stops you’ve added.

Step 2: Understand How the Lines Work

• The system draws lines between stops in the order they appear.

• It connects Stop 1 to Stop 2, then Stop 2 to Stop 3, and so on.

• If the stops aren’t in a logical geographic order, the lines will crisscross the map and look messy.

Step 3: Identify Out-of-Place Stops

• Look at the map to spot which stops are far away from others.

• These often have higher numbers (e.g., Stop 26).

• Find stops that are isolated or out of sequence based on location.

Step 4: Reorder the Stops

• Click and drag stops using the six-dot icon next to each one.

• Move geographically distant stops down to the bottom of the list.

• Continue rearranging stops so that they follow a logical path—such as west to east or in a loop.

Step 5: Save the Changes

• After reordering, click “Save” in the bottom left corner to apply the changes.

Step 6: Refresh the Map

• Refresh the page or view to allow the system to regenerate the lines.

• The updated route should now look cleaner and make more sense.

Step 7: Fine-Tune if Needed

• If lines still look tangled, review the stop order again.

• Try grouping nearby stops together and adjusting the flow based on geography.

• Keep adjusting until the pathing makes visual and logical sense.

Key Tip:

The lines on the map are completely based on the order of the stops—so think like a delivery driver or tour guide. Ask: “What’s the most logical route?” and arrange your stops accordingly.