Boost engagement and keep users informed with timely alerts
Step 1: Access Your Listing
• Go into the listing for your business, not the specific event.
Step 2: Navigate to the Communications Tab
• Along the top of the page, find and click the “Communications” tab.
Step 3: Create a New Communication
• Inside the Communications tab, click “Create Communication”
• This creates a blank communication draft.
Step 4: Edit the Communication
• Click on the new line that appears after creating the communication.
• You’ll be able to:
• Name your communication.
• Add a subtitle (or subject).
• Write the body of your message.
• You can include links and use formatting commands by typing / (for headers, blocks, etc.).
Step 5: Choose Recipients
• On the right-hand side, you’ll see a list of recent users.
• These are the app users who have checked in recently to your business.
• Select who should receive the push notification.
Step 6: Save and Test
• First, click “Save” at the bottom left corner to save your message.
• After saving:
• You can send a test notification to the account owner (yourself).
• Make sure your phone number is on file to receive the test.
Step 7: Send the Notification
• Once you’re satisfied with your message:
• Choose “Send Now” or “Send Later” depending on your promo schedule.
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Automatic Event Notifications
• Important: A push notification will automatically be sent at 10:00 AM local time on the day of any event.
• You don’t need to manually set that up.
• If you want to promote the event earlier (e.g., a week or two before), you’ll need to follow the custom communication steps above.
Video Instructions: